Service Status

Thursday January 26th 2023

Royal Mail continues to make progress restoring service and is now allowing Tracked items into the system. We advise non-UK customers select the Tracked shipping option at checkout until normal service is fully restored.

For more information, please see the Royal Mail International Incident Bulletin here: https://www.royalmail.com/international-incident-bulletin

Thursday January 19th 2023

We have arranged for non-UK orders to be sent by courier until the Royal Mail issue is resolved. We hope to be able to return to our standard process very soon.

For more information, please see the Royal Mail International Incident Bulletin here: https://www.royalmail.com/international-incident-bulletin

Monday January 16th 2023

As of Friday 13th, our delivery partner, Royal Mail, is experiencing issues processing international (non-UK) items.

For more information, please see the Royal Mail International Incident Bulletin here: https://www.royalmail.com/international-incident-bulletin

Non-UK customers may still place orders, but these will not be dispatched until the issue is resolved, so please except delays.

We hope the situation will return to normal very soon, please check back for updates.